Taking orders
Kitchen screen tips
The chime, ticket timers, marking orders done and undoing a mistake.
Turn on the chime
Browsers don't allow sound until someone has tapped the page. After opening the kitchen screen, tap the yellow Tap here to turn on the new-order sound bar once. The speaker button at the top turns the chime on or off. A small dot on it means the browser still needs a tap.
On an iPad the chime plays even with the silent switch on, but the volume buttons still apply, so turn the volume up.
Timers
Each ticket shows how long ago it came in. It turns amber at 10 minutes and red at 20, so late orders stand out.
Done, and undo
- Tap Done when an order goes out. It moves to the finished list on the side.
- Tapped Done by mistake? Tap the order in the finished list and choose Move back to To do.
- Tap any ticket to see it large, with all notes and extras.
Badges you might see
- Yoco or Manual: where the order came from.
- Unpaid: a pay-later order that hasn't been paid yet. See Pay-later orders.
- Added items: items added to a saved Yoco order. See Saved Yoco orders.