Help
How can we help?
Short guides for the parts people most often get stuck on. Still stuck? Get in touch.
Getting started
Taking orders
Kitchen screen tipsThe chime, ticket timers, marking orders done and undoing a mistake.Saved Yoco orders and added itemsSave an order on Yoco, add to it later, and the kitchen only gets what's new.Pay-later ordersSend an order from the Honger order screen now and ring it up on Yoco later.Keep drinks off the kitchen screenMark items that are made at the counter so they skip the kitchen.Your menuHow the menu syncs from Yoco, and adding items by hand.Yoco orders aren't showing upWhat to check when sales don't appear in the kitchen.
Your account
Add a manager to your storeGive someone else access to settings, devices and billing.Signing in with passkeysFace ID, fingerprint or Google, and how not to get locked out.Trial, prices and payingHow the free trial, R89 and R149 pricing and monthly payments work.The waiting listWhy you might be on a waiting list after signing up, and what happens next.Export or delete your dataDownload everything, delete a store, or close your account.
Still stuck?
Send us a message with your store name and what you were trying to do, and we'll help you get going.
[email protected]